If you are an ATT user and your ATT router not working then here you can follow the guide or contact the Att Router Technical Support team to a quick fix. The time Att router not working because of some technical issues or maybe some issues within your internet provider or ISP provider.
Att Router Not Working
If your Att Router not working and you are unable to use the ATT router you can easily troubleshoot your router. Sometimes fixing your router not an easy task but you have to fix it if you wanna use your internet.
Alternately you can check for below troubleshoot:
- Assess for Upkeep – See the AT&T repair Site to check for maintenance in your area.
- Power cycle (reboot) your AT&T gateway – Unplug the gateway from the power socket from the wall and wait for two minutes before plugging it back in. Following the Power, Broadband, and Service lights onto your gateway turn green, confirm that your connection was restored.
- Power cycle your pc – Turn your computer off and wait 30 seconds before turning it back on; it is important to sometimes reboot your computer to ensure optimum performance.
- Check your wires – Verify that all physical connections to your AT&T gateway and pc are set up (e.g., telephone line, power cords, ethernet cables). The AT&T gateway shouldn’t be plugged into a surge protector. Note: If your AT&T supplied gateway is connected to a third party router (Linksys, DLink, etc), you should get rid of that gear before continuing. For help setting up a home network using third party equipment, contact the equipment manufacturer.
- Check your filters – Ensure filters are set up on all phone jacks which have phone devices connected (e.g., phones, fax machines, answering machines). Also, be certain the telephone line attached to your AT&T gateway is plugged directly into the telephone jack or to the DSL/HPNA side of the filter.
Assess your wireless preferences – If you are connecting to the Internet with a wireless connection, ensure that your wireless connection is installed properly.
- Assess your browser – Clear your browser cache (temporary Internet files) and clear your browser cookies this is going to free up space in your hard disk and permit for the temporary storage of Web content.
Check for viruses or spyware – Viruses and spyware can deplete your computer’s system resources. Infected computers can generate network traffic with no knowledge causing slow Internet surfing/browsing speeds or no internet surfing in any respect. Be proactive, and operate your antivirus and anti-virus software regularly. Find out more about AT&T’s Internet Security Suite – powered by McAfee.
- Check your firewall – Be sure you are only running one firewall. You may want to disable your firewall temporarily to determine if the firewall is the cause of your problem.
- Check the location of your AT&T gateway – Distance, interference, and obstructions can negatively impact your wireless signal. Follow these basic guidelines for optimum wireless network functionality:
Put your wireless gateway/router at a central place in your house
Setup your wireless gateway/router at least three feet away from other appliances that send wireless signals (i.e. microwave ovens, cordless phones, baby monitors)
Prevent physical obstructions; do not put the wireless gateway/router directly against a wall or inside a cupboard
- Use the AT&T Self Support Tool – Should you’ve got the AT&T Self Support Tool installed on your computer, use it to help you discover problems and solve Web surfing difficulties.
Physical Signs of a Poor Wi-Fi gateway
Any of These physical symptoms automatically Imply a Faulty Wi-Fi gateway:
- Wi-Fi gateway is smoking.
- Wi-Fi gateway is making a loud buzzing sound.
- Wi-Fi gateway is melted and misshapen.
- Wi-Fi gateway rattles inside when shaken.
Wi-Fi gateway lighting indicators
Red lights indicate some kind of hardware failure, so you should notice and troubleshoot a few of the behaviors of your Wi-Fi gateway lighting:
- Verify the Power, Broadband, and Service lights onto your gateway are green. If your lights are not green, you might have a problem getting a signal or your gateway might be having an issue.
- If the Power, Broadband, or Service lights in your gateway aren’t green, Power cycles your gateway by unplugging the power cord on the device from the wall socket and wait two minutes before plugging it back in.